New service

Generative Agent as a Service (GaaS)Agents that create. Your team approves.

PRODEV Info Solutions designs, deploys and runs generative AI agents that produce real business work: proposals, reports, knowledge answers, marketing content and code. They work from your data and brand rules, and every important output goes through your approval steps.

  • Grounded in your knowledge
  • Human approval built in
  • Model-agnostic
  • Monitored and improved
Quick answer

What is Generative Agent as a Service (GaaS)?

Generative Agent as a Service (GaaS) is a managed service in which a provider builds, hosts and continually improves AI agents whose main job is to create: documents, analysis, content, images or code. The agent works from your approved knowledge and follows your rules, and your people review what it produces before it is used.

You get a working capability and a team accountable for it, without having to build or run the underlying AI stack yourself.

GaaS is an emerging label rather than a formal industry standard, and the same letters are used elsewhere for unrelated services such as gaming as a service. On this page it has only the meaning above.

Best for
Teams with repeated, knowledge-heavy writing and analysis
The agent's output
Drafts, reports, answers, content and code
Your team's role
Review, approve and improve
Delivered by
PRODEV Info Solutions, from Kerala, India, to clients in India and abroad

What can a generative agent produce for your business?

A generative agent is most useful where skilled people spend hours assembling a first version from information your business already has.

Proposals and RFP responses

First drafts built from your past proposals, service descriptions and price books, with gaps flagged for your team to complete.

Reports and summaries

Recurring reports and executive summaries drawn from spreadsheets, tickets and meeting notes, in the format you already use.

Marketing and SEO content

Briefs, drafts and localised versions, including Indian languages, that follow your brand voice and go to an editor before they are published.

Knowledge assistants

Answers for staff or customers that come with links to the source documents, using retrieval-augmented generation (RAG).

Software artefacts

Code scaffolds, test cases, API documentation and release notes, proposed through your existing review process.

Customer communication

Suggested replies, follow-up emails and message templates in your tone, ready for a staff member to check and send.

What is included in a GaaS engagement?

You work with one team across the whole lifecycle, from choosing the first use case to improving the agent in production.

Use-case discovery

We find where a generative agent will save real time and agree how success will be measured.

Knowledge pipeline

We connect the approved sources and carry your access rules through to what the agent can read.

Agent design

We write the instructions, brand rules, output formats and refusal behaviour, and choose the right model for each job.

Evaluation

We test the agent against examples from your own work, then re-test whenever a model or prompt changes.

Review workflow

We put approval steps where your team already works, so checking an output is quick and recorded.

Monitoring and improvement

We track quality, usage and cost, and use your reviewers' corrections to improve the agent.

How does GaaS compare with AI chat tools and building in-house?

All three can be the right choice. The difference is who carries the work of making the AI reliable in your business.

General AI chat toolIn-house buildGaaS
Who builds and maintains itThe vendor builds the tool. Your staff work out how to use it.Your own engineering teamPRODEV, with your team setting the requirements
Knowledge of your businessWhatever each user pastes or connectsAs much as your team integratesConnected to your approved sources, with your access rules
Quality controlLeft to each individual userWhatever your team buildsAgreed test sets, review steps and ongoing monitoring
Consistency across the teamVaries from person to personHigh, once it has been builtHigh: shared instructions, formats and brand rules
Effort to startVery lowHigh: specialist hiring and platform workModerate: discovery and a focused pilot
Typical cost shapePer-seat subscriptionSalaries and infrastructureSetup, a monthly service fee and model usage

How does PRODEV deliver a generative agent?

Five stages take the agent from an idea to a monitored production service. It earns wider use by passing each one.

  1. Discover

    We map the work, pick one high-value use case and agree what a good output looks like.

  2. Connect

    We prepare the source material and connect it securely, with your access permissions applied.

  3. Build

    We design the agent, its output formats and its approval steps around how your team works.

  4. Evaluate and pilot

    We score it against real examples, then run a small pilot in which your people check every output.

  5. Operate and improve

    We go live with monitoring and cost controls, then review results with you and improve the agent.

When is GaaS the right choice?

A good fit when

  • The same kind of document or analysis is produced again and again
  • The knowledge exists but is scattered across files and systems
  • Quality matters, and a person can review the output
  • You do not want to hire and run a specialist AI team

Probably not the right fit when

  • The task needs an exact answer every time, where ordinary software or a formula is better
  • The source information is missing or unreliable
  • Nobody is available to review the outputs
  • The work happens too rarely to justify an agent

How do you keep generative agents accurate and safe?

Generative models can be confidently wrong, so we design every agent on the assumption that it sometimes will be.

Human approval

Important outputs are reviewed by a person before anyone relies on them.

Traceable sources

Knowledge answers link back to the documents they were based on, so they are quick to check.

Access control

The agent can read only what its user or role is permitted to see.

Data handling

Before go-live we document which AI providers process your data, where, and under what terms.

Regression testing

Test sets run again whenever a model or prompt changes, so quality problems are caught early.

Audit trail

Inputs, sources, outputs and approvals are logged so decisions can be reviewed later.

We use the OWASP Top 10 for LLM Applications and the NIST AI Risk Management Framework as design references. They are public guidance that we follow, not certifications that we hold.

Generative Agent as a Service: frequently asked questions

What does GaaS stand for in AI?
In this context GaaS stands for Generative Agent as a Service: a managed service in which a provider builds, runs and improves AI agents that create content, analysis or code from your knowledge. It is an emerging term rather than a formal standard, and the same letters are also used for unrelated services such as gaming as a service.
What is the difference between GaaS and AaaS?
GaaS focuses on creating: its agents produce drafts, reports, answers or code for people to review. Agent-as-a-Service (AaaS) focuses on doing: its agents complete tasks in business systems, such as updating records or resolving tickets, within agreed limits. Many businesses start with generative agents because a person checks each result before it is used.
How is GaaS different from a ChatGPT or Copilot subscription?
A subscription gives each employee a general assistant, and each person decides how to use it. GaaS gives your business a specific agent for a specific job, connected to your approved knowledge, with shared rules, testing, approval steps and a team that monitors and improves it. The two can work side by side.
What data does a generative agent need?
It needs the material your people already use for the task, such as past proposals, policies, product information, templates and good examples of finished work. During discovery we identify what is reliable, what is out of date and what should stay out of the agent's reach.
Will our data be used to train AI models?
We choose provider terms and configurations that do not use your data for model training wherever the provider offers that option, and we document the arrangement with you before go-live. If a use case needs stricter control, we can consider private deployment options during discovery.
Which AI models do you use?
We are model-agnostic. We choose between commercial and open-source models according to the quality, cost, speed and data requirements of each job, and we design agents so that the model can be changed later without rebuilding everything.
How long does it take to launch a generative agent?
It depends on the use case and on how ready your data is. A focused pilot is usually a matter of weeks rather than months, while wider rollouts with several integrations take longer. You receive a dated plan after discovery.
How much does GaaS cost?
We quote after discovery, because cost depends on the scope, the integrations and the volume of work. Pricing normally combines a setup fee, a monthly service fee and the usage cost of the AI models, and we explain each part before you commit.
Do generative agents replace employees?
That is not how we design them. A generative agent takes on the first draft and the repetitive assembly work, and your people keep the judgement, the review and the responsibility for the final result.

Last updated 6 November 2026. Also see our AI Solutions and Data Science services.

Tell us what you would like an agent to create

Describe one document, report or answer your team produces repeatedly. We will tell you honestly whether a generative agent is a good fit and what a sensible first pilot would look like.

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